Summary of consultation responses

A contributing paper for the review of risk management and safety in the adventure and outdoor commercial sectors in New Zealand 2009/10

January 2010

Department of Labour

TABLE OF CONTENTS

1. Executive summary
   1. Background and overview of responses
2. Introduction
   1. Background to the review
   2. Purpose of the review
   3. Definition and scope
   4. Purpose of the consultation
3. Methodology
   1. Structure and governance of project
   2. Stakeholders in the review
   3. Consultation process
   4. Method of analysis
4. Who responded
5. Analysis of responses to questionnaire from adventure and outdoor commercial sector operators, associations and organisations
   1. Which industry associations or other tourism-related bodies are you and/or your business a member of?
   2. What regulations apply to the operation of your business?
   3. What compulsory written standards, codes, local operating procedures, licensing regimes or other documents guide the operation of your business?
   4. What additional written standards, guidelines, codes or other documents guide the operation of your business?
   5. What compulsory auditing/monitoring/quality assurance of the operations of your business is undertaken? (If any, please also tell us who undertakes the auditing/monitoring/quality assurance and how often)
   6. What additional auditing/monitoring/quality assurance of the operations of your business is undertaken?
   7. Please list the ways you specifically manage risk and safety in your business? Why do you do it like that?
   8. What practices do you have in place to record and report incidents (including near misses)?
   9. Who do you report incidents to (including near misses)?
   10. What is working well in terms of risk management and safety in the adventure and outdoor commercial sector activities you, your business or organisation is directly involved in?
   11. What could be improved in terms of risk management and safety in the adventure and outdoor commercial sector activities you, your business or organisation is directly involved in?
   12. Do you have any comments about the strengths and weaknesses of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
   13. Please list (with bullet points) the six most important principles you believe underpin well managed risk in the adventure and outdoor commercial sectors.
6. Analysis of response to questionnaire for individuals
   1. What is working well in terms of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
   2. What could be improved in terms of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
   3. Do you have any other comments about the strengths and weaknesses of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
   4. Please list (with bullet points) the six most important principles you believe underpin well managed risk in the adventure and outdoor commercial sectors.
7. Appendix 1: The questions asked in the questionnaires