7 Appendix 1: The questions asked in the questionnaires

The following are the questions that were asked of adventure and outdoor commercial sector operators, associations and organisations and individuals:

Questionnaire for adventure and outdoor commercial sector operators, associations and organisations

For adventure and outdoor commercial sector operators only

1. Which industry associations or other tourism-related bodies are you and/or your business a member of?
2. What regulations apply to the operation of your business?
3. What compulsory written standards, codes, local operating procedures, licensing regimes or other documents guide the operation of your business?
4. What additional written standards, guidelines, codes or other documents guide the operation of your business?
5. What compulsory auditing/monitoring/quality assurance of the operations of your business is undertaken? (If any, please also tell us who undertakes the auditing/monitoring/quality assurance and how often.)
6. What additional auditing/monitoring/quality assurance of the operations of your business is undertaken?
7. Please list the ways you specifically manage risk and safety in your business? Why do you do it like that?
8. What practices do you have in place to record and report incidents (including near misses)?
9. Who do you report incidents to (including near misses)?

For operators, associations and other organisations

10. What is working well in terms of risk management and safety in the adventure and outdoor commercial sector activities you, your business or organisation is directly involved in?
11. What could be improved in terms of risk management and safety in the adventure and outdoor commercial sector activities you, your business or organisation is directly involved in?
12. Do you have any comments about the strengths and weaknesses of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
13. Please list (with bullet points) the six most important principles you believe underpin well managed risk in the adventure and outdoor commercial sectors.

Questionnaire for individuals

1. What is working well in terms of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
2. What could be improved in terms of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
3. Do you have any other comments about the strengths and weaknesses of risk management and safety in the adventure and outdoor commercial sectors in New Zealand?
4. Please list (with bullet points) the six most important principles you believe underpin well managed risk in the adventure and outdoor commercial sectors.

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